Top Tips to Increase Footfall in Your Retail Store

We share our top tips on how to increase footfall in your bricks and mortar retail store.


In the ever-evolving retail landscape, driving foot traffic to your brick and mortar store is a top priority for retailers looking to boost sales and maintain a thriving business. The challenge lies in attracting and retaining customers in an increasingly competitive market, where online shopping has become the norm for many consumers. To help you stay ahead of the curve, we've compiled ten effective strategies that will increase footfall and create a memorable shopping experience for your customers.

1. Take notice of Pop Culture and Seasonal Themes

In a dynamic retail environment, staying relevant is key to attracting customers. Refresh your store displays regularly to reflect seasonal changes and incorporate elements that resonate with your target audience. For example, during the back-to-school season, design window displays with school-themed props and products to catch the eye of parents and students alike. Additionally, tap into pop culture phenomena to create engaging displays that draw in passers-by and foster a sense of connection with your brand.

2. Create an Immersive Experience

To differentiate your bricks and mortar store from online competitors, focus on creating immersive shopping experiences. Consider offering complimentary services or unique activities that customers cannot access online. For instance, a clothing store could host a personalised styling session or an electronics store could offer in-store tech demonstrations. Such experiences will entice customers to visit your store and create lasting memories.

3. Draw In Customers with Eye-Catching Signs

Harness the power of visually appealing signage to capture the attention of busy shoppers. Place signs strategically outside your store to highlight your latest products, ongoing promotions, or exclusive offers. Opt for bold colours, clear messaging, and creative designs that entice potential customers to take a closer look.

4. Create Shareable Moments

Leverage the power of social media by creating shareable moments within your store. Display branded hashtags and encourage customers to post pictures and stories while visiting your store. Consider creating a visually appealing Instagram wall or designated selfie spots to encourage customers to share their experiences online, expanding your brand's reach and driving more foot traffic.

5. Make Use of Industry Experts and Influencers

Collaborating with influencers or industry experts can significantly boost foot traffic to your retail store. Host events, book signings, or workshops featuring well-known personalities relevant to your brand or products. These events not only attract their fan base but also create excitement around your store, attracting new customers eager to experience the unique offerings.

6. Bring People Together

Human interaction is a significant draw for physical retail spaces. Encourage your staff to engage in meaningful conversations with customers beyond the usual sales pitch. Create a warm and welcoming atmosphere where customers feel comfortable and enjoy spending time. Host events, workshops, or classes that foster social interaction and community building, enticing people to come together and engage with your brand.

7. Engage with Your Existing Customer Base

While attracting new customers is essential, don't overlook the potential of your loyal customer base. Engage existing customers through personalised promotions and re-engagement messages that make them feel valued. Offer exclusive discounts or incentives to entice them to revisit your store, fostering customer loyalty and word-of-mouth referrals.

8. Bring Online Shoppers Back to the High Street

Embrace digital marketing to drive offline foot traffic. Ensure your Google My Business profile is complete with essential details, high-quality images, and positive reviews. Utilise local search optimisation to ensure your store appears in relevant searches, enticing potential customers to visit your physical location.

9. Partner with Retail Technology

Partner with platforms that showcase your in-store inventory online. This feature allows customers to see what products are available before coming to your store, increasing the likelihood of a visit. Make use of engaging product imagery and detailed descriptions to capture customers' attention and prompt them to head to your store.

Saledock Top Tip: We’ve partnered with NearSt - a retail technology company focusing on getting online shoppers into physical stores! NearSt displays your inventory to local online shoppers on popular platforms such as Google and Facebook.

10. Track the right metrics to figure out how to improve

Measure the effectiveness of your strategies by tracking essential retail metrics, such as foot traffic, conversion rates, and sales. Utilise analytics tools to gain insights into customer behaviour and preferences, allowing you to fine-tune your efforts and optimise your store's performance continuously.


Increasing footfall in your retail store requires a strategic blend of creativity, engagement, and data-driven decision-making. By staying attuned to seasonal trends, fostering meaningful interactions, and embracing the power of digital marketing, you can attract and retain customers, drive foot traffic, and create a thriving retail business. Implement these ten ideas to transform your store into a destination that entices customers to step inside, experience your brand, and return for more. Embrace innovation and continuously adapt to the changing retail landscape to ensure sustained success in driving footfall and increasing sales.

Saledock is the all in one ePOS, eCommerce and inventory solution that makes selling and retail management a breeze. If you’re interested in finding out how Saledock can drive your retail business towards success, you can see what our customers have to say!

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